Tag: Hearing aids

What is bundled hearing aid service?

Posted on by Andros Audiology

When purchasing a hearing aid, it is common to find bundled services. What does bundling mean?

Equipment costs

Bundling means combining equipment and service costs for hearing aids. One part of the price for hearing aids is the cost of the equipment. Hearing aids are sophisticated computers. Another part of the hearing aid price is the cost for the professional that works with your devices. Hearing aids require a licensed profession to program, fit and maintain their function. Therefore, bundling entails combining these services into one cost.

To help explain the cost of the equipment, the small sophisticated computer in your hearing aid is like the small powerful computer in your last smart phone. We invest millions of dollars each year to make these devices smarter, faster, smaller, and stronger. Each ear needs its own computer. This will double the equipment cost.

Professional Care

Your hearing aid professional will spend time on an initial visit to ensure the devices are custom fit to your ears. You will then likely need 2-4 follow-up visits to fine tune the fit after your first fit. Next, after the initial fitting and trial period, hearing aids will need routine maintenance. Earwax, moisture, and debris can clog up a hearing aid thus affecting its function. It is important that you have easy access to hearing care to maintain the devices. Thus, hearing care professionals want patients to feel comfortable coming in as many times as needed to maintain their devices. Paying for each visit separately might stop from people from routine care. Bundling prices prevents this.

Bottom Line

If you ever feel like the cost for your devices is not within the typical range, feel free to ask your provider to break down the costs, or, in addition, shop around. Check out our blog post about hearing aid cost for more information here. And always, for services in Inver Grove Heights, Minnesota, call (651) 888-7888.

Do Hearing Aids Come with a Guarantee?

Posted on by Andros Audiology

Do hearing aids come with any sort of guarantee? There is often a significant financial decision to make when pursuing better hearing. There are also many brands, styles, clinicians, and stores to purchase them from.  With so many options, it can be hard to know if you have chosen the right option for you.

According to www.dictionary.com, a guarantee is a promise or assurance, especially one in writing, that something is of specified quality, content, benefit, etc., or that it will perform satisfactorily for a given length of time. In the better hearing industry, you will often hear the terms “trial period” and “warranty.” Both of these things mean a guarantee.

As an audiologist, I can not guarantee that your hearing aids will meet all of your expectations. Some people expect hearing aids to restore their hearing back to “normal” and this is simply not possible. However, I can guarantee that we will do everything possible to ensure they are working at an optimal level for each individual.

Trial Period

Every ear and person is unique. What works for one person may not meet the needs of another. Simply put, somebody may need to try multiple options before they find their perfect fit. This makes the trial period important. During your trial period, it is important to work with your provider to ensure your new devices are meeting your needs. If not, you can always return the devices for a refund. Trial period length will vary by state but Minnesota requires a 45-day window.

Warranties

Manufacturing companies provide a warranty as a way to guarantee your devices stay in top working order. Warranty periods are often one to three years.

There are many safe guards in place to ensure you will achieve improved hearing, and maintain improved hearing with your new devices. If you question your progress, you should reach out to your hearing professional. Our Doctors of Audiology can be reached at (651) 888-7800.

 

“Guarantee.” Dictionary.com, Dictionary.com, www.dictionary.com/browse/guarantee?s=t.

Hearing Aids in Summertime

Posted on by Andros Audiology

Hooray! It’s finally warm and green outside but with that comes some other unpleasant things like humidity (especially up here in Minnesota)! If you wear hearing aids, you might want to take a minute and review your maintenance routine to make sure you’re protecting your valuable devices that connect you with all of the wonderful sounds of summer.

Moisture

Summertime brings an uptick in moisture.This can affect how hearing aids function, particularly behind-the-ear styles. Humidity, rain and perspiration can all affect hearing aids, especially the precious microphone which is generally the most exposed part of the aid. You also want to make sure you don’t jump into the pool or lake with your devices either. Most hearing aid companies have now found ways to coat new technology with moisture-proof coating but this will not prevent moisture from filling the space in the microphones, and in turn, blocking the channel for sound to get into the device.

How do you protect your hearing aids from moisture then? You will need to remove your hearing aids at times. Hearing aids are unfortunately not ready to go swimming or water-skiing with you. For the times where you’ll be exposed to humidity and perspiration, but still need your hearing aids for communication (like on the golf course), a few extra maintenance steps can really help.

Maintenance

Pay attention to the area where your microphones are. Run your cleaning brush across them at the end of the day to brush away any debris or moisture that might have settled there throughout the day. You can also use a dri-aid kit at night.  A dri-aid kit is a container that will absorb moisture from the devices. Ask your audiologist about both of these things if you haven’t been shown this already.

Otherwise, go out and enjoy your summer! A few mindful moments of maintenance can make a big difference in long-term device performance. A last parting consideration involves summertime noise exposure.  When around loud noise, make sure you aren’t wearing your hearing aids, and instead use hearing protection. This goes for when you mow the lawn or shoot off those 4th of July fireworks!

Contact our office at (651) 888-7888 if you have any questions!

Getting Used To A Hearing Aid

Posted on by Andros Audiology

Getting Used to a Hearing Aid

Making the decision to improve your hearing is a big step towards improving your overall quality of life. It can take time to get used to hearing aids once you receive them. Every new hearing aid user experiences an adjustment period.  Getting used to a hearing aid takes time, practice, and patience.

The brain

Your brain is the main reason it takes time to get used to a hearing aid. Do you remember the first time you drove a car? It was hard work. In the first place, we had to learn the basics of how to run the car. After that, we learned how to operate the car in traffic. With time and practice, these motions are now automatic. This is because of muscle memory. The brain creates a memory for the movement, and they become automatic. Hearing is no different. The hearing part of our brain needs to practice and thus, build memories of sounds.

Flipping on the light

Getting a hearing aid is like flipping on bright lights after sitting in the dark for a while. At first, sound might seem too loud or bright. Give yourself time to get used to all of the new sounds. The amount of time it takes to get used to a hearing aid is different for everybody. On average, four to six weeks of consistent use will allow all the new sounds to become normal. For some people, time is all it takes.

Small doses or all at once

It is generally recommended that hearing aids are worn consistently, all day, every day. You take them out at night for sleeping, and can’t wear them in the shower. For some people, this is too much in the beginning. Generally, you should try to wear them as much as possible. If needed, you can start small, and work your way up to a full time wear schedule.

When you’ve been missing out, it can be hard to know what is normal. Ask others around you what they are hearing. It is a noisy world and your brain forgets about all the little sounds around you when you have hearing loss. It takes patience, but rest assured that your brain will get used to all that sound again.

Call your hearing aid professional if you are still having troubles getting used to your hearing aids. Hearing aids are adjustable. Levels that worked for one person may not be the right levels for you. Keeping a journal helps. Writing down your experiences can help guide the fine tuning process.

Best of luck as you go out there and start exploring our noisy world with your new hearing aids!

Hearing Aid Batteries- Tips and Tricks

Posted on by Andros Audiology

How to get the most out of your hearing aid batteries

Photo by Hilary Halliwell from Pexels

 

One of the most important parts of your hearing aid is the battery! Did you know that some simple steps can help prolong the life of your hearing aid batteries?

Some background on hearing aid batteries:

Hearing aid batteries are zinc-air and come in 4 sizes (yellow10, brown312, orange13, or blue675). All zinc-air batteries will come with a sticker-like tab on the back. Therefore, you will need to remove the tab prior to using the battery. This tab prevents air from activating the zinc chemical until you need it. Hearing aid batteries are sensitive to extreme temperatures and moisture. If hearing aid batteries touch other metal or other batteries, this can cause them to short out.

How to get the most of your hearing aid batteries:

-Let battery sit un-tabbed one to five minutes prior to using. This allows the power to ramp up before use.

-Store batteries at room temperature in their original packaging.

-Do not store batteries in humid or moist environments.

-Open the battery door of your hearing aid when it is not in use to extend the life of the battery.

Some other tips that can help:

-Keeping track of your battery usage can help you spot changes to the cycle.

-Dispose of dead batteries immediately to avoid mix-ups. You can throw batteries in the trash or take them to a local recycling center.

-Keep spare batteries on you. Your hearing aid batteries are most likely to go out when you are going about your normal day.

Don’t forget that batteries are not safe to be ingested. Keep them out of reach of small children, vulnerable adults, and pets. If batteries are swallowed, see a doctor immediately and call the National Button Battery Hotline at (202) 625-3333.

 

Additionally, if these tips and tricks did not help improve the performance of your devices, please call to visit with our professionals today at (651) 888-7800.

 

Why Are Hearing Aids So Costly?

Posted on by Andros Audiology

Hearing aids have a bad reputation for being costly. This can lead to frustration and avoidance from consumers looking to receive help for their hearing. This blog post will not help make hearing aids more affordable, but should help shed some light on these expenses. So why are hearing aids so costly?

Hi-Def Technology

Hearing aids are sophisticated computers. Manufacturers have invested millions into making them smaller and more durable. Consumer demands have also led to the technology working seamlessly with our cell phones and television sets.  Manufacturers pass the cost of research, design, and construction onto consumers. Technology that we will see more of in the future includes rechargeable systems, more Bluetooth and wireless solutions, and even wearable monitors for heart rate and blood sugar levels!

Expert Care

The most challenging aspect of purchasing a hearing aid is the lack of transparency in bundled price packages. Post people assume the price tag for thousands of dollars is just to purchase a small piece of plastic and wires, but this is not the case. These costs are most often bundling the cost of the devices with lifetime care and service. Hearing aids require a professional to custom fit them for each individual ear. Some professionals offer an un-bundled or pay-as-you-go approach. You will need to make sure you know which services are included with your price quote.

What else can we do?

Unfortunately, insurance coverage for hearing aids is largely non-existent. We used to consider hearing a luxury, but we now understand the importance it plays in overall health and well-being. Until our health care establishments recognize this, people in need of hearing help will continue to pay out-of-pocket for it. The government has made recent efforts to bring hearing health care costs down by creating a category of OTC or over-the-counter instruments that do not require any custom fitting. This is one step in providing better access to hearing healthcare but still leaves people with more severe or complicated losses paying significantly more. Audiologists, hearing instrument specialists, and persons with hearing loss will continue to have to advocate for better access to hearing healthcare.

Bottom Line

Don’t let the high perceived cost of hearing aids prevent you from learning more. There is a wide range of cost, style, and services available and consulting with a professional is in your best interest. If you are not happy with the first recommendation, seek another opinion. Our Doctors of Audiology are always on hand and happy to walk you through this big decision.

Easy tips and tricks for hearing aid maintenance

Posted on by Andros Audiology

One question Audiologists always get asked about hearing aids is: How long do they last? The short answer is: it depends. The biggest factor in how long a hearing aid lasts is how well they are maintained. That hearing aid maintenance starts at home with some easy steps to clean hearing aids. You should clean hearing aids every day if you want them to last for the long run.

How to clean a hearing aid:

  1. Remove any wax from the surface of the hearing aids

    • Start by inspecting the tip that goes into your ear. Brush or wipe away any wax that you can visually see. Do not use chemicals or water on your hearing aid. If you have a hard shell, wipe the hearing aid with a dry cloth. If you have a soft, rubber tip, brush wax away.

  2.  Inspect the microphone area for anything that might be plugging it

    • If you don’t know where your microphones are, ask your hearing professional at your next visit. On a behind-the-ear hearing aid, the microphones are located on the part that sits above your ear. There are usually 2 ports on the very top of the instrument. In an in-the-ear hearing aid, the microphone is often near the battery door. You can run your brush across the microphones to remove any debris.

  3. Inspect your sound port or wax guard

    • Some hearing aids have a small wax guard or wax trap covering the sound port where the sound comes out of the hearing aid. If these become plugged with wax, this can cause the hearing aid to malfunction. Replace your wax trap when necessary. Some instruments will not have this, and instead have a tubing extending from the instrument. If this is the case, you can use your cleaning tools to pick out the wax. Always remember that if you are unsure which you have, you can ask your hearing professional at the next visit.

  4. If you have a vent in your instrument, run a vent cleaning tool through it.

    • If you have a custom hearing aid or earmold, there is a good chance it has a vent, or air passage. You can run a thin filament through this space to push any wax out.

Take home!

You should be cleaning your hearing aids regularly. You should also do your best to protect your instruments from moisture. There are dri-aid kits or jars that you can store your hearing aids in to help absorb moisture that might have gotten into the devices. Your audiologist can help you to purchase one of these, or you can look into purchasing one off amazon. These can aid in keeping the hearing aids maintained well. If you have any further questions about hearing aid maintenance, contact us at (651) 888-7888.

For more information regarding when you see your audiologist, check out one of our older posts. 

What’s the difference between different hearing aid brands?

Posted on by Andros Audiology

When beginning the journey to find better hearing there is a lot to consider. You may not know who to go to, what style is best for you, which brand to choose, or even which price point in most appropriate. When it comes to finding the right brand for you, there is little information out there to help you choose. So what’s the deal? Which hearing aid brand is best?

Who you go to might determine this for you. Some audiologists (or hearing aid dispensers) are free to choose and order from any of the hearing aid manufacturers. Others might have to sell only a specific brand. This may be due to a business agreement, or because a hearing aid manufacturer owns the office. It may be hard to determine this outright. The best way to determine this about a company is to ask!

What features are important for you?

Another consideration between brands is asking if the brand in questions has the set of features that you are looking for. Some examples of what might guide you to one brand over another for features may be down to rechargeable technology, or iPhone connectivity. Not every brand offers these unique features. This may help guide your decision of which brand is best for you.

Is there a brand that performs better?

Not necessarily. All of the major hearing aid brands are investing millions (often close to 100 million) in development for new products. All of the major hearing aid brands have all produced products that are reliable, and well tested. The important thing to remember is that a hearing aid is only as good as the provider that is fitting it. This means that you may choose a top brand, but if the provider doesn’t understand the full workings of the device, you may not get a top result. Be careful of marketing that claims the technology is “brand new” or solves issues like hearing in background noise. All hearing aid brands are creating products that are best in class when it comes to having the latest developments.

So what now?

Clearly, there is not a good answer to the question of which hearing aid brand is best. The most important thing is finding a provider you trust, and working through what they feel is going to be the best fit for you. Our audiologists are independent of brands and would love to sit down with you to find the right fit! Call our office at (651) 888-7888 to request an appointment today!

Communication Strategies for Family Members

Posted on by Andros Audiology

So someone in your family has a hearing loss? Here are some tips to help with the communication breakdowns that are bound to happen.

Last week’s blog post was dedicated to the topic of issues people with hearing loss have in effectively communication. Because communication is a two-way street, it is important for those that are communicating with people with hearing loss know some important strategies to help alleviate those pesky communication breakdowns.

 Here are some helpful tips to help you have better communication with your family member!

  1. Do they already have a hearing aid? IF so…Please don’t shout at them!  Talking much louder will not help them understand you better when they have a hearing aid on. In fact you may sound too loud and distorted, just speak clearly and at a comfortable level.
  2. When talking with your family member, do your best to slow down your rate of speech.
    • – For example: “Doyawannagoouttoeat?” versus “Do you want to go out to eat?”
  3. Remember that they will have an easier time understanding what you say if you look at them and they can clearly see your face.
    • – Face them, make sure the room lighting is good.
  4. Visual speech cues are important for people with hearing loss, so do not block the view of your mouth.
    • – Sometimes resting a hand near your mouth, chewing gum or even facial hair can make speech reading more difficult.
  5. If you are asked to repeat yourself (and you probably will be asked), don’t get frustrated and say it louder—instead try to rephrase or say it differently.
    • – Often rephrasing instead of simply repeated gets the message across
  6. Try to minimize the distance between you and your family member; don’t try to have a conversation from another room or across the room.
  7. Remember that hearing aids should help your family member with their hearing loss, but will NOT restore it back to normal; they may still have some difficulty understanding you
  8. Do your best to minimize distractions when you are trying to have a conversation with your family member
    • – Some examples: turn down the TV, turn off the sink, roll up the windows in the car, sit by a wall or in a booth at a restaurant
  9. Try not to change the topic of conversation suddenly; it will be easier for your family member to follow along if the topic is clear and consistent.
  10. Have patience, it is going to take time for both you and your family member to adjust to hearing loss and/or hearing aids.

Communication Strategies for Combating Noisy Situations

Posted on by Andros Audiology

Difficulty hearing in noisy situations is one of the most common complaints of people with hearing loss. In some cases, people with hearing loss will get a hearing aid and this difficulty is alleviated to some degree. Other times however, the hearing loss is not enough to a need for hearing aids or the difficulty hearing is background noise persists even with hearing aids. In these cases, it is very helpful to use some communication strategies to help hear better when in noisy situations.

Here are some listening strategies to help in situations where we are not hearing our best:

 How can you REDUCE BACKGROUND NOISE in your environment?

  • – At Home: Turn the TV off, down, or mute it when having a conversation
  • – In the Kitchen: Turn off  running water, the microwave, and fans that cause a lot of background noise
  • – In the Car: Roll up the windows and turn down the radio to better understand the speaker
  • – At the Office: Close the door to the room you are trying to have a conversation, this will help block out the extra office noise
  • – In the Restaurant: Request a booth up against the wall or in a corner, avoid tables in the middle of the dining area, try to avoid
  • busy dinner rush hours because there is more commotion and noise, ask to be seated away from the kitchen

Can you SEE the Speaker?

  • – Face the person talking: Facial expressions, gestures and speech reading are all helpful cues in understanding and
  • hearing the message
  • – Wear your glasses: This will help you see the speakers face and mouth
  • – Sit close to the speaker: The closer you are the easier it is to hear and see them, stay within 6 feet of each other; Avoid
  • having conversation from different rooms
  • – Good lighting is important to see the speaker clearly

What did you HEAR?

  • – Repeat what you heard: This helps the speaker know you are listening
  • – Avoid using the phrases “huh?” and “what?”: Instead repeat the parts you heard and the speaker can fill in any blanks
  • – Don’t pretend you heard everything! Do not just nod in agreement; you never know what you might be agreeing to

Communication strategies can be used for people with hearing loss, but they are also effective and useful for people without hearing loss as well. It is important to remember that even those with great hearing still struggle to hear in some situations.

Next week we will go over good communication strategies for partners of those who have hearing loss. Sometimes we as communication partners can get frustrated or upset at our significant other who has difficulty hearing. We have some tips and strategies to help improve the flow of communication! Stay tuned!

If you are experiencing any difficulty hearing in background noise, please contact our office at 651-888-7800 to make an appointment with one of our audiologists.